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Do your digital tools amount to a hill of beans?

I hung out in one of my favorite Des Moines coffeehouses today, getting it done and feeling good about supporting a local business with strong ties to the community. A few months back, I’d made a...

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Stepping Into Journalism, Career Cemented First Day on the Job

Remembering lunch with the late Jim Pollock and my first day as a business reporter. I walked for the first time into the newsroom of the Des Moines Business Record as a multimedia journalist a few...

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Brand Blocking: Quality, Consistency Causes Competitors to Fade

A close look at QuikTrip and how smart, consistent building props up the brands we love. I can’t tell you how many convenience stores I pass during any given commute before turning my wheels into the...

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